WEBSITE TERMS OF USE
This website is operated by Central RV Limited T/A Haloview NZ (also referred to as "we" or "our"). These terms of sale apply to your purchase of products via our website. By accessing and browsing this website, you agree to be bound by these terms of use. This website is available to you to provide information about our products and to enable you to purchase these products from us online. By accepting these terms, you confirm your acceptance of the Terms of Use.
PRODUCT DESCRIPTIONS
We have made every effort to ensure the accuracy of information provided on our website, however, errors and omissions may occur. Every effort has been made to ensure that the images for the products displayed on the website are as accurate as possible. Our product listings have extensive descriptions and specifications available. If you require clarification on any of the product specifications, please email us before ordering. We reserve the right to make changes to the content on this site at any time and without notice.
PRICING
The prices for the products listed on this site are in New Zealand dollars and include GST but exclude delivery charges. We reserve the right to amend or rectify any errors in pricing or product description within 24 hours of being notified of it.
PAYMENT GATEWAY
We want you to have a safe and secure shopping experience online. All payments via the website are processed securely using Stripe payments.
SHIPPING
We endeavour to have your products shipped to you within 48 hours of receiving the order. You will receive an email notification once your products have been shipped.
Delivery is made by NZ Post. Please ensure your delivery address and receiver’s name is accurate and complete (including any business name, if shipping to a work address) as we may be unable to change these details once your order has been placed. We cannot take responsibility for any orders that go missing due to incorrect delivery information provided by you.
New Zealand shipping
$X.00 flat fee for North Island addresses. $xx.00 flat fee for South Island addresses.
Please allow 3-5 days for delivery within New Zealand. Delivery to rural addresses may take longer in some areas.
Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you. You must notify us within 7 days of the dispatch date if you have not received an item.
Overseas shipping
For overseas orders, no shipping charge will be charged at the time of order. We will contact you via email once your order is received with a quote for shipping. Once agreed, we will send you an invoice via our secure payment gateway Stripe. Your order will be shipped immediately after the invoice has been paid.
RETURNS
We stand by the quality of our products and we will endeavour to make things right if you are not satisfied with your purchase. Please let us know within 7 days of receipt of your parcel.
DAMAGED/FAULTY ITEMS
We take every care when packing your order as many of our products are fragile and we want it to be protected during its journey to you. We then rely on a third-party courier to deliver your order in the same condition it left our warehouse. If your order is damaged in transit, please contact us immediately. Please email us with photographic evidence and provide full details of the condition/damage. Please keep ALL original packaging, including the courier delivery bag, as we may be required to return these to the courier for inspection. We cannot replace or claim for damaged items without everything being accounted for.
PRIVACY
We are committed to protecting your privacy. We recognise that your personal information is confidential and we understand that it is important for you to know how we treat your personal information. As required by the Privacy Act 1993, we follow security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. We will never sell, publish, or give away your personal information to any other person or organisation unless required by law. Information obtained from website users may be collated and used for statistical purposes, but will not identify the user in any way.
CONSUMER GUARANTEES ACT
Haloview NZ is a New Zealand owned and operated business. Nothing in these terms and conditions will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.
FORCE MAJEURE
We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause which was beyond our reasonable control. This does not affect any of your statutory rights.
AMENDMENTS
We may amend these terms of use from time to time, so you should check and read these terms of use regularly. By continuing to use this site after any such amendment, you are deemed to have agreed to the amended terms of use.
JURISDICTION AND GOVERNING LAW
These terms of use and any matters or disputes connected with this site will be governed by New Zealand laws and will be dealt with in New Zealand courts.